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Data Security Breach at Virgin Media |
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INTRODUCTION |
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| On March 5, 2020, UK-based telecom and Internet service provider Virgin Media Inc. (Virgin Media) disclosed that it had suffered a data security breach after it was found that Virgin Media’s marketing database containing the personal details of about 900,000 customers had been left unsecured online since April 2019, accessible to anyone without any authentication being required. Virgin Media maintained that the compromised information was mostly limited to contact and product data and did not contain financial information or passwords. According to the company, the incident occurred as a result of the database being incorrectly configured by a staff member. “We immediately solved the issue by shutting down access to this database, which contained some contact details of approximately 900,000 people, including fixed line customers representing approximately 15% of that customer base. Protecting our customers’ data is a top priority and we sincerely apologize.” said Lutz Schüler (Schüler), CEO of Virgin Media. .. |
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